Payments & Policies
Clear simple guidelines so you always know what to expect.
Our Approach
Becoming part of a new veterinary family should feel simple and welcoming. At Pets First, we believe in clear communication, choice-based care, and treating every pet as an individual. From the moment you walk in, our team is here to guide you and your pet through each step.
Payments & Office Policies
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Payment Options
We accept cash, major credit cards. Payment is due at the time of service.
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Cancellations
If you need to cancel, please notify us 24 hours in advance so we can offer the spot to another pet in need.
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Records
You may request copies of your pet’s medical records or prescriptions at any time.
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Estimates
We’re happy to provide treatment plans and estimates before beginning care so you can make informed choices.
